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    <journal-meta>
      <journal-id journal-id-type="nlm-ta">REA Press</journal-id>
      <journal-id journal-id-type="publisher-id">Null</journal-id>
      <journal-title>REA Press</journal-title><issn pub-type="ppub">3042-1330</issn><issn pub-type="epub">3042-1330</issn><publisher>
      	<publisher-name>REA Press</publisher-name>
      </publisher>
    </journal-meta>
    <article-meta>
      <article-id pub-id-type="doi">https://doi.org/10.48313/uda.vi.84</article-id>
      <article-categories>
        <subj-group subj-group-type="heading">
          <subject>Research Article</subject>
        </subj-group>
        <subj-group><subject>Fuzzy queueing system, Batch arrival, Finite buffer, Characteristic roots, α cut method, Waiting time distribution</subject></subj-group>
      </article-categories>
      <title-group>
        <article-title>Fuzzy computational procedure for system length and waiting time distribution in an MX/D/C/N queue under parameter uncertainty</article-title><subtitle>Fuzzy computational procedure for system length and waiting time distribution in an MX/D/C/N queue under parameter uncertainty</subtitle></title-group>
      <contrib-group><contrib contrib-type="author">
	<name name-style="western">
	<surname>Behera </surname>
		<given-names>Janardan</given-names>
	</name>
	<aff>Department ofstatistics, Ravenshaw University, Cuttack, 753003, Odisha, India.</aff>
	</contrib></contrib-group>		
      <pub-date pub-type="ppub">
        <month>06</month>
        <year>2026</year>
      </pub-date>
      <pub-date pub-type="epub">
        <day>12</day>
        <month>06</month>
        <year>2026</year>
      </pub-date>
      <volume>3</volume>
      <issue>2</issue>
      <permissions>
        <copyright-statement>© 2026 REA Press</copyright-statement>
        <copyright-year>2026</copyright-year>
        <license license-type="open-access" xlink:href="http://creativecommons.org/licenses/by/2.5/"><p>This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.</p></license>
      </permissions>
      <related-article related-article-type="companion" vol="2" page="e235" id="RA1" ext-link-type="pmc">
			<article-title>Fuzzy computational procedure for system length and waiting time distribution in an MX/D/C/N queue under parameter uncertainty</article-title>
      </related-article>
	  <abstract abstract-type="toc">
		<p>
			This paper introduces a fuzzy computational method for analyzing a finite buffer multiple server MX/D/c/N queuing system with uncertain variables. Unlike common models that assume precise knowledge of arrival, service, and batch size distributions, this model handles these variables as triangular fuzzy numbers. This reflects parameter uncertainty caused by limited data and operational changes. The fuzzy characteristic equation is created, and using the α-cut method, the problem changes into a set of interval polynomial equations. We show that fuzzy stationary probabilities do exist for the system. Using interval arithmetic and the Laplace transform with Padé approximation, we find solutions for fuzzy mean queue length, arrival rate, and mean waiting time. We then use a practical example based on public services to show how the method works. A sensitivity study measures how uncertainty spreads into congestion levels. The results show that parameter uncertainty grows when systems approach saturation, requiring strong capacity planning. This approach maintains the analytical style of the root-based method while giving specific performance limits, making it a mathematically sound and understandable extension of multi-server queuing theory under uncertainty.
		</p>
		</abstract>
    </article-meta>
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